Chapter 1 Introduction to Intercultural Communication
Learning Objectives
Warm-up Activities
I. Defining Intercultural Communication
II. The Rapid Increase of Intercultural Communication
1. Improvements in transportation technology
2. Developments in communication technology
3. Changes in mass migration patterns
4. Globalization of the world economy
III. The Development of Intercultural Communication Study
1. The development of intercultural communication study in the U.S.
2. Intercultural communication studies in China
IV. The Complexity in Learning Intercultural Communication
1. The multidiseiplinary nature and elements of intercultural communication study
2. Potential problems in learning intercultural communication
Summary of the Chapter
Key Terms
Words & Expressions
Notes
Exercises
Case Study
Chapter 2 Basic Communication Theories
Learning Objectives
Warm-up Activities
I. Communication Defined
II. Needs and Functions of Communication
1. Maslow's hierarchy of needs
2. Functions of communication
III. The Classification of Communication
IV. The Process of Communication
1. Components of communication
2. Models of communication
V. The Characteristics of Communication
VI. The Challenge of Effective Communication in Interpersonal Encounters
Summary of the Chapter
Key Terms
Words & Expressions
Notes
Exercises
Case Study
Chapter 3 The Nature of Culture
Learning Objectives
Warm-up Activities
I. Definitions of Culture
II. Basic Functions and Source of Culture
III. Ingredients of Culture
IV. Characteristics of Culture
V. Understanding Cultural Differences
1. Normal distribution of people's characteristics
2. Minimum-maximum social differences
Summary of the Chapter
Key Terms
Words & Expressions
Notes
Exercises
Case Study
Chapter 4 Cultural Values
Learning Objectives
Warm-up Activities
I. Concept of Values
1. Definition of value
2. Values as the core of culture
3. Types of values
II. Priorities of Cultural Values
III. Study of Values
1. Kluckholn and Strodtbeck's value orientations
2. Hofstede-Bond value dimensions
3. Hall's high- and low-context orientation
Summary of the Chapter
Key Terms
Words & Expressions
Notes
Exercises
Case Study
Chapter 5 Verbal Communication
Learning Objectives
Warm-up Activities
I. The Relationship between Language and Culture
1. The influence of culture on language
2. The influence of language on culture
II. Cultural Impact on Verbal Communication
1. Culture's impact on language at lexical level
2. Culture's impact on language at discourse level
3. Culture's impact on language at pragmatic level
Summary of the Chapter
Key Terms
Words & Expressions
Notes
Exercises
Case Study
Chapter 6 Nonverbal Communication
Learning Objectives
Warm-up Activities
I. The Nature of Nonverbal Communication
1. Definition of nonverbal communication
2. Importance of nonverbal communication
3. Functions of nonverbal communication
4. Classification of nonverbal communication
5. Characteristics of nonverbal communication
II. Cultural Differences in Nonverbal Communication
1. Body movement(Kinesics)
2. Eye contact
3. Body touch
4. Paralanguage
5. Spatial language
6. Temporal language
Summary of the Chapter
Key Terms
Words & Expressions
Notes
Exercises
Case Study
Chapter 7 Cultural Differences in Etiquette and Protocol
Learning Objectives
Warm-up Activities
I.Understanding Appropriate Etiquette and Protocol
1. Defining etiquette and protocol
2. The importance of appropriate etiquette and protocol
3. The challenge of appropriate etiquette and protocol
II.Analysis of Cultural Differences in Etiquette and Protocol
1. Initial contact
2. Social entertainment
3. Gift-giving etiquette
4. Business scheduling
Summary of the Chapter
Key Tenns
Words & Expressions
Notes
Exercises
Case Study
Chapter 8 Cultural Differences in Business Negotiation
Learning Objectives
Warm-up Activities
I. Defining Intercultural Negotiation
II. Intercultural Negotiation Variables
III. Intercultural Negotiation Guidelines
Summary of the Chapter
Key Terms
Words & Expressions
Notes
Exercises
Case Study
Chapter 9 Cultural Adaptation and Intercultural Communication Competence
Learning Objectives
Warm-up Activities
I. Cultural Adaptation
1. Early adaptation: culture shock
2. Long-term cultural adaptation
II. Improving Intercultural Communication Competence
1. Components of intercultural communication competence
2. Four-step approach to intercultural communication training
Summary of the Chapter
Key Terms
Words & Expressions
Notes
Exercises
Case Study
References
Key to Exercises
Model Test I
Model Test II
Appendix I Intercultural Films
Appendix II Related Websites