Inspiring and insightful, Public Administration in Amerzca gives readers a rich understanding of the many facets of management, leadership, and service in the public sector.Gordon deal head-on with such key topics as the distinction between the political and managerial aspects of public administration,the increased concern with ethics and integrity.

The most widely read introduction to public administration in print today, this comprehensive book ovelwiews the themes, trends, ethics, and challenges of the field.Inspiring and insightful, Public Administration in Amerzca gives readers a rich understanding of the many facets of management, leadership, and service in the public sector.

Authors Michael E. Milakovich and GeorgeJ. Gordon deal head-on with such key topics as the distinction between the political and managerial aspects of public administration,the increased concern with ethics and integrity, the day-to-day challenges facing leaders and managers, and the exponential growth of electronic government (e-gov) technologies that enhance public knowledge.

PREFACE

ABOUT THE AUTHORS

PART I TUE CONTEXT, NATURE, AND STRUCTURE OF PUBLIC ADMINISTRATION IN AMERICA

Chapter I Approaching the Study of Public Administration

 What Is Public Administration?

 Principal Structures of the National Executive Branch

 State and Local Government Structures

 Explaining the Growth of Government BureaucracT

 Public and Private Administration: Similarities and Differences

 Public Administration as a Field of Study

 A Word about This Book

 Summary

 Key Terms and Concepts

 Suggested Reading

 Online Resources

Chapter 2 Public Administration, Democracy, and the

 Political System: Conflicting Values and Social Change

 The Political System and Government Bureaucracy

 Political Values

 Administrative Values

 Democratic Government: Needs and Constraints

 Democracy and Public Administration

 Dimensions of Democratic Administration

 Social Change and Public Administration

 Summary

 Key Terms and Concepts

 Suggested Reading

 Online Resources

Chapter 9 Government Budgeting

 Government Budgets and Fiscal Policy

 Foundations of Modern Government Budgeting

 Budget Approaches in the Executive Branch

 The Process of Budget Making

 Budgeting and Resource Scarcity

 Budgeting and the Future: More Questions Than Answers Summa

 Key Terms and Concepts

 Suggested Reading

 Online Resources

Chapter 10 Public Policy and Management

 The Changing Nature of Public Policies

 The Policy-Making Process

 Planning and Analysis

 Program Implementation

 Program Evaluation

 Government Productivity and Measurement of Results

 Rewarding Employee Participation and Quality Management

 The Customer Service Focus in Government

 Summary

 Key Terms and Concepts

 Suggested Reading

 Online Resources

Chapter 11 Government Regulation and Administrative Law

 The Rise of Government Regulation

 The New Social Regulation

 Why Govermnent Regulation Has Developed:

 Other Perspectives

 Structures and Procedures of Regulatory Bodies

 The Politics of Regulation

 Government Regulation of Tobacco Products

 Administrative Law

 The Future of Government Regulation

 Summary

 Key Terms and Concepts

 Suggested Reading

 Online Resources

Chapter 6 Decision Making in Administration

 The Nature of Decisions

 Approaches to Decision Making: Concepts and Controversies

 Decisions in the Balance: The Environment of Choice

 The Problem of Goals

 Ethical Dimensions of Decision Making

 The Ethical Setting: New Emphasis on an Old Challenge

 Political Rationality: A Contradiction in Terms?

 Organized Anarchies and Uncertainty

 Summary

 Key Terms and Concepts

 Suggested Reading

 Online Resources

Chapter 7 Chief Executives and the Challenges

 of Administrative Leadership

 The Context of Administrative Leadership

 Chief Executive-Bureaucratic Linkages

 Chief Executives and Bureaucracies:

 The Instruments of Leadership

 Commonalities and Differences in Leadership Resources

 The Organizational Setting of Leadership

 Traditional Approaches to the Study of Leadership

 Challenges of Administrative Leadership

 What Makes an Effective Leader?

 Summary

 Key Terms and Concepts

 Suggested Reading

 Online Resources

PART III THE CORE FUNCTIONS OF PUBLIC MANAGEMENT

Chapter 8 Public Personnel Administration and

 Human Resources Development

 Evolution of Public Personnel Administration

 Formal Arrangements of Personnel Systems

 Formal Tasks of Personnel Administration

 Collective Bargaining in the Public Sector

 Developments in Personnel Administration

 Perspectives and Implications

 Summary 341

 Key Terms and Concepts

 Suggested Reading

 Online Resources

Chapter 12 Conclusion: Public Administration in a Time of Conflict and Social Change

 The Social and Governmental Environment

 Social and Governmental Paradoxes

 Ferment and Change in Public Administration:

 Concepts and Practices

 Paradoxes in Concept and Practice

 Ferment and Change in Public Administration

 as a Field of Study

 Further Thoughts and Observations

 Key Terms and Concepts

 Suggested Reading

 Online Resources

APPENDIX PROFESSIONAL ASSOCIATIONS FOR

 INFORMATION AND JOB OPPORTUNITIES, AND

 PUBLIC ADMINISTRATION JOURNALS

 FOR RESEARCH

GLOSSARY

REFERENCES

INDEX