本书是“普通高等教育物流管理专业规划教材”之一，该书按物流专业主干课程架构分12个专题，其内容涵盖物流管理概论、物流规划、采购与库存决策、运输决策、订单处理、客户服务与信息系统等。通过本书的学习，读者既能了解和掌握物流专业英语的基本特点，提高专业英语的阅读、翻译和写作方面的能力。该书可供各大院校作为教材使用，也可供从事相关工作的人员作为参考书使用。

本书选材广泛，内容新颖，针对性强，按物流专业主干课程架构分12个专题，涵盖物流管理概论、物流规划、采购与库存决策、运输决策、订单处理、客户服务与信息系统等内容。每个专题分别介绍物流专业各方面的大致知识，最终构成物流专业系统框架。每个专题由经典案例引出专题内容，随后进入课程正文，然后是课文词汇以及难句翻译，最后是核心词汇和表达法。通过本书的学习，读者既能了解和掌握物流专业英语的基本特点，提高专业英语的阅读、翻译和写作方面的能力，进一步扩大词汇量，尤其是专业词汇量，又能巩固和补充专业知识，扩大专业知识面，从而具备运用专业英语的综合能力。

本书可作为普通高等教育物流管理、物流工程专业的教材，也可供物流工作者参考。

Topic 1 Introduction to Logistics Management

 Case Study Wal-Mart Wins with Logistics

 Overview

 Text

1.1 The Definition of Logistics

1.2 Components of a Logistics System

1.3 Perspectives and Methodology of Analyzing Logistics Systems

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 2 Order Management and Customer Service

 Case Study Toyota's Parts Logistics

 Overview

 Text

2.1 Order Management

2.2 The Definition of Customer Service

2.3 Dimensions of Customer Service

2.4 Performance Measures for Customer Service

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 3 Packaging and Material Handling

 Case Study AGV Eases Traffic at the Home Depot

 Overview

 Text

3.1 Packaging

3.2 Material Handling

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 4 Transportation Management

 Case Study Victoria's Secret for Success

 Overview

 Text

4.1 Transportation Service Choices and Their Characteristics

4.2 Transportation Modes: Single Mode

4.3 Transportation Modes: Intermodal Services

4.4 Classifications of Carriers

4.5 Bases for Rates

4.6 Domestic Documentation

4.7 International Documentation

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 5 Inventory Management

 Case Study DRP at Johnson & Johnson

 Overview

Text

5.1 Principles for Inventory

5.2 An Analysis of Inventory-related Cost

5.3 Fundamental Methods of Managing Inventory

5.4 Materials Requirements Planning

5.5 Distribution Resource Planning

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 6 Warehousing Management

 Case Study RF Helps Hasbro Get Ahead of the Game

 Overview

 Text

6.1 The Strategic Role of Warehousing in Logistics

6.2 Basic Warehouse Operations

6.3 Warehouse Layout and Design

6.4 Basic Warehousing Decisions

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 7 Logistics Facility Location Management

 Case Study Toyota Motor Sales USA, INC.

 Overview

 Text

7.1 Why Analyze the Logistics Network Design?

7.2 The Steps in Logistics Network Design

7.3 Major Location Determinants

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 8 Logistics Information Management

 Case Study Applebee's Looks for Greater Control of Information

 Overview

 Text

8.1 Function of Logistics Information System

8.2 Information System Examples

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 9 Reverse Logistics

 Case Study Reverse Logistics System in IBM

 Overview

 Text

9.1 Definitions of Reverse Logistics

9.2 Reverse Distribution of Products

9.3 Waste Management

9.4 Environmental Management : ISO 14000

9.5 Financial Implications of Reverse Logistics

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 10 Global Logistics

 Case Study Athletic Comer

 Overview

 Text

10.1 The Similarities and Differences between Global and Domestic

    Business Logistics

10.2 Global Transportation Options

10.3 Strategic Channel Intermediaries in Global Logistics

10.4 Storage Facilities and Packaging in Global Logistics

 Vocabulary

 Difficult Sentences

 Knowledge Expansion

 Exercises

Topic 11 Introduction to Supply Chain Management

 Case Study Extreme Enterprise

 Overview

 Text

11.1 The Definition of Supply Chain

11.2 Key Attributes of Supply Chain Management

11.3 Barriers to Supply Chain Management

11.4 Supply Chain Management and Integration

11.5 Third-Party Logistics

 Vocabulary

 Difficult Sentences

 Core Words and Expressions

 Exercises

Topic 12 Careers in Logistics

 Text

12.1 What Is the Role of Logistics in the Organization?

12.2 Who Works in Logistics Management?

12.3 What Kinds of Organizations Employ Logistics Managers?

12.4 What Is the Most Common Career Path in Logistics?

12.5 Where Do New Logistics Managers Get Started?

12.6 What Skills Do Logistics Managers Need?

 Vocabulary

 Difficult Sentences

 Knowledge Expansion

 Exercises

附录

 附录A 物流管理主要缩略语

 附录B 国家标准物流术语

 附录C 集装箱货运术语

 附录D 物流技术装备与设施术语

 附录E 机械物流术语

 附录F 铁路运输术语

 附录C 海洋运输术语及其业务缩写

 附录H 中外船公司简称与缩写一览