本书是21世纪旅游管理专业系列教材丛书之一。本书是一本导游英语专业教材，全书共12课，每课包括五大部分。本书详细阐述了导游的业务知识和带团技巧。本书适用于旅游管理专业导游英语课程，高等职业技术学院导游专业，以及在职导游人员和有志从事导游工作的人员。

本书详细阐述了导游的业务知识和带团技巧，着重培养英语导游的实际工作能力，帮助在校学生考取英语导游资格证，指导导游解决带团工作中遇到的各种问题，熟悉导游服务规范，培养他们分析问题、解决问题的能力。

Unit 1 Receiving the Guests

 Background and Direction

 Dialogue 1:Meeting Tourists at the Airport

 Dialogue 2:Meeting Tourists at the Station

 Reading:Welcome Speech

 Exercises

 Supplementary Reading:Jiuzhaigou Valley

Unit 2 On the Way to Hotel

 Backgroud and Direction

 Dialogue 1:On the Way to the Hotel(1)

 Dialogue 2:On the Way to the Hotel(2)

 Reading:Wuhan Internation Exhibiton Center

 Exercises

 Supplementary Reading:Mount Huangshan

Unit 3 Arriving at the Hotel

 Backgroud and Direction

 Dialogue 1:Check-in at the Hotel

 Dialogue 2:Checking Out

 Reading:Hospitality Industry

 Exercises

 Supplementary Reading:The Imperial Mausoleum and Terracootta Army

Unit 4 Talking about the Tour Arrangement

 Background and Direction

 Dialogue 1:Discussing the Itinerary

 Dialogue 2:Travel Arrangement

 Reading:Package Tour 

 Exercises

 Supplementary Reading:Suzhou Gardens

Unit 5 Shopping

 Background and Direction

 Dialogue 1:At the Souvenir Shop

 Dialogue 2:At the Arts and Crafts Store

 Reading:Jianghan Road Commercial Pedestrian Street

 Exercises

 Supplementary Reading:The Summer Palace

Unit 6 Tours of Historical Sites and Relics

 Background and Direction

 Dialogue 1:Visiting the Confucius Temple

 Dialogue 2:One-day Tour of Wuhan

 Reading:Yellow Crane Tower

 Exercises

 Supplementary Reading:The Great Wall

Unit 7 City Tours

 Background and Direction

 Dialogue 1:Walking on Fifth Avenue

 Dialogue 2:A Trip to Yu Yuan Garden

 Reading:Wuhan

 Exercises

 Supplementary Reading:Shenzhen

Unit 8 Tours of Mountains

 Background and Direction

 Dialogue 1:On Huangshan

 Dialogue 2:Sightseeing in Lushan

 Reading:Wudang Mountain

 Exercises

 Supplementary Reading:Mount Tai

Unit 9 Tours of Caves

 Background and Direction

 Dialogue 1:Marvelling at the Mogao Grottoes

 Dialogue 2:Chatting about the Longmen Caves

 Reading:Mogao Grottoes

 Exercises

 Supplementary Reading:The West Lake of Hangzhou

Unit 10 Tours of Rivers and Lakes

 Background and Direction

 Dialogue 1:A Trip in Guilin

 Dialogue 2:Watching Waterfalls in Front of "Huangguoshu Falls"

 Reading:The Beautiful East Lake

 Exercises

 Supplementary Reading:Guilin

Unit 11 Tours of Temples

 Background and Direction

 Dialogue 1:Visiting the Jade Buddha Temple

 Dialogue 2:Visiting the White Horse Temple

 Reading:Guiyuan Temple

 Exercises

 Supplementary Reading:Hainan Island

Unit 12 Departure

 Background and Direction

 Dialogue 1:Bidding Farewell

 Dialogue 2:Seeing Guests off at the Airport

 Reading:A Farewell Speech

 Exercises

 Supplementary Reading:Home of the Tibetan People

Keys to Exercises

Appendix 1

Appendix 2

Appendix 3

Appendix 4

Appendix 5

Appendix 6

参考书目