WARREN G. BENNIS is university professor and founding chairman of the Leadership Institute at the University of Southern California.He is also chairman of the Center for Public Leadership at Harvard's Kennedy School and Distinguished Research Fellow at the Harvard Business School. He has written more than twenty-five books on leadership, change, and creative collaboration including Leaders,which was recently designated by the Financial Times as one of the top 5o business books of all time. His most recent book is Geeks & Geezers.ROBERT TOWNSEND was a former director of American Express, and was the author of the New York Times best seller Up the Orgonizotion.

Author's Note  i

Introduction  xiii

Chapter 1:  Reinventing the Leader  1

Chapter 2:  Developing the Traits of a Leader  13

Chapter 3:  The Personal Side of Leadership  29

Chapter 4:  The Guiding Vision  45

Chapter 5:  Creating a Trusting Organization  61

Chapter 6:  Empowerment  73

Chapter 7:  Leading the transformation  89

Chapter 8:  Overcoming Crisis  101

Chapter 9:  Thriving Where the Treasure Lies  115

Chapter 10:  Strategies for the New York Paradigm  127

Chapter 11:  Forging Leaders  141

Chapter 12:  Choosing a Leader  153

The 21-Day Plan  163