国际商务系列教材之一。本系列教材是新世纪广东省高等教育教学改革工作项目《中英职教商务文秘专业课程改革与实践》的成果之一。该项目由广东省教育厅牵头，与英国文化委员会合作开发，在教育部高职高专教育英语课程教学指导委员会的具体指导下，由深圳职业技术学院应用外国语学院负责实施。该系列教材的讲义曾在深圳职业技术学院应用外国语学院学生中试用，经过不断修改和润色，最终形成了本套国际商务系列双语教材。本书介绍的是国际商务文秘的相关知识。

Part I For Students

Unit I Being a Secretary

1.1 The Secretary's Role

1.2 Career Development

Unit 2 Managing Office Procedures

2.1 Plan, Establish and Control a Healthy, Safe and Secure Office

2.2 Organise and Control the Use of Materials and Equipment

2.3 Make Use of Information Technology Systems

Unit 3 Managing Business Communication

3.1 Communicate Information Orally

3.2 Communicate Information Electronically

3.3 Plan and Carry Out Written Business Communication

Unit 40rganising Meetings and Events

4.1 Organise Different Types of Meetings

4.2 Attend, Support and Record Meetings

4.3 Arrange Venues and Services for Meetings

Unit 50rganising Business Trips

5.1 Arrange Travel and Accommodation

5.2 Arrange Business Travel Abroad

5.3 Prepare Travel Documentation

Unit 6 Managing the Storage and Retrieval of Information

6.1 Record and Store Information

6.2 Classify and Index Information

6.3 Maintain Information Security and Confidentiality

Unit 7 Contributing to Financial Planning and Controlling Activities

7.  Control a Petty Cash System

7.2 Receive and Make Payments

7.3 Process Financial Information

Unit 8 Developing Working Relationships

8.1 Develop and Maintain Effective Working Relationships with

Colleagues

8.2 Plan and Monitor Office Procedures, Work Schedules and

Targets

8.3 Develop and Maintain Effective Working Relationships with

External Contacts

Part II For Teachers

Assessment Guidance

Aim

Overall Structure for Elements

Assessment Procedures and Methods

Portfolio

Demonstrating Knowledge and Understanding

Roles of the Candidate/Assessor/Internal Verifier

Grading System

Assessment Records for Unit 1

Assessment Records for Unit 2

Assessment Records for Unit 3

Assessment Records for Unit 4

Assessment Records for Unit 5

Assessment Records for Unit 6

Assessment Records for Unit 7

Assessment Records for Unit 8

References