本教材是中央广播电视大学英语系(外贸方向)外贸英语函电课的教材，供广播电视大学的英语专业(外贸方向)的学生和具有同等水平的自学者使用。内容涉及引语、书信结构和格式，资信调查、建立业务关系、询价、发盘、还盘、接受、付款、装运和索赔等业务环节。本教材涉及的各个业务环节的书信力求包含必须掌握的基本知识，力求典型、实用、易学易懂。

PART 1 Introduction

 Lesson 1 A Letter is a Personal Contact

 Lesson 2 Business Letter-Writing

PART 2 Structure and Styles of Business Letters

 Lesson 3 The Structure of a Business Letter

 Lesson 4 The Styles of Business Letters

作业一

PART 3 Credit Inquiries and Replies

 Lesson 5 Credit Inquiry

 Lesson 6 Reply to Credit Inquiry

 Lesson 7 Trade Reference

 Lesson 8 Credit Information

作业二

PART 4 Establishing Business Relations

 Lesson 9 An Importer's Self-Introduction

 Lesson 10 A Letter to a Japanese Exporter

 Lesson 11 A Reply to the Letter in Lesson 10

PART 5 Inquiries and Replies

 Lesson 12 An Inquiry and the Reply

 Lesson 13 Asking for Information about"Seagull" Cameras

 Lesson 14 Sending Catalogue and Price List

 Lesson 15 A specific Inquiry

作业三

PART 6 Offers

 Lesson 16 An Offer Without Engagement

 Lesson 17 A Firm Offer

 Lesson 18 Proforma Invoice

 Lesson 19 A Voluntary Offer

作业四      

PART 7 Orders

 Lesson 20 An Order

 Lesson 21 Acknowledging an Order

 Lesson 22 Confirming an Order

PART 8 Telegrams

 Lesson 23 Sample Telegrams

 Lesson 24 Composing Telegrams

PART 9 Telexes

 Lesson 25 A Sample Telex

 Lesson 26 Composing the Telex Message

作业五      

PART 10 Counter-offers and Replies

 Lesson 27 A counter-Offer

 Lesson 28 Declining a Counter-Offer

 Lesson 29 Counter-Suggestion to a Counter-Offer

 Lesson 30 A Counter-Offer and Favourable Reply

作业六       

PART 11 Acceptance

 Lesson 31 A Transaction on Chemical Fertilizer

 Lesson 32 Acceptance of an Offer of Sugar

 Lesson 33 Sending Sales Confirmation

PART 12 Payment

 Lesson 34 D/P and D/A

 Lesson 35 Urging Establishment of Letter of Credit

 Lesson 36 L/C Amendment

 Lesson 37 Extension of an L/C

作业七      

PART 13 Shipment

 Lesson 38 Shipping Instructions

 Lesson 39 Transshipment

 Lesson 40 Urging Shipment

 Lesson 41 Shipping Advice

作业八        

PART 14 Claims

 Lesson 42 Claim on Wrong Goods

 Lesson 43 Reply to the Claim on Wrong Goods

 Lesson 44 Claim for Shortweight and Inferior Quality

 Lesson 45 Settlement of the Claim for Shortweight and Inferior Quality

附件一  Simplified Form of Sales Confirmation (for reference only)

附件二  A Letter of Credit(for reference only)

附件三 外贸英语函电课教学大纲

  外贸英语函电课教学实施意见

附件四 辅导材料     

   PART 1 Introduction

   PART 2 Structure and Styles of Business Letters

   PART 3 Credit Inquiries and Replies

   PART 4 Establishing Business Relations

   PART 5 Inquiries and Replies

   PART 6 Offers

   PART 7 Orders

   PART 8 Telegrams

   PART 9 Telexes

   PART 10 Counter-offers and Replies

   PART 11 Acceptance

   PART 12 Payment

   PART 13 Shipment

   PART 14 Claims

附件五 练习参考答案

附件六 自测题  

附件七 学习助手 

  PART 1 Introduction

  PART 2 Structure and Styles of Business Letters

  PART 3 Credit Inquiries and Replies

  PART 4 Establishing Business Relations

  PART 5 Inquiries and Replies

  PART 6 Offers

  PART 7 Orders

  PART 8 Telegrams

  PART 9 Telexes

  PART 10 Counter-offers and Replies

  PART 11 Acceptance

  PART 12 Payment

  PART 13 Shipment

  PART 14 Claims