这是本由美国哈佛商学院提供版权的关于人力资源管理的全英文书籍。它主要通过案例教学，案例不仅运用于讨论研究，还作为概念或原理的例子、说明来使用。因此，它在相关领域的书籍中具有很高评价。

1.Saturn Corporation in 1998 (9-799-021) 1

2.Colgate-Palmolive: Managing International Careers (9-394-184) 19

3.Mentoring at the Federal Reserve Bank of Chicago (A) (9-403-019) 41

4.Trilogy University (9-403-012) 57

5.Paul Levy: Taking Charge of the Beth Israel

6.Deaconess Medical Center (A) (9-303-008) 69

7.Cirque du Soleil (9-403-006) 79

8.Recruiting at Bowles Hollowell Conner & Co. (9-494-071) 91

9.Nordstrom:Dissension in the Ranks? (A) (9-191-002)   119

10.Belmont Industries, Inc. (A) (9-301-016) 143

11.Verizon Communications, Inc.: Implementing

12.a Human Resources Balanced Scorecard (9-101-102)  147

13.Harrahs Entertainment, Inc.: Rewarding Our People (9-403-008) 171

14.Union Carbides Bhopal Plant (A) (9-795-070) 187

15.Air Traffic Controllers (9-482-056) 205