本教材共设18个单元，基本上体现了涉外旅游岗位的工作流程，也涵盖了“吃、住、行、游、购、娱”等六大要素，并将海南特有社会文化、习俗风情、少数民族、饮食娱乐等地方特色的内容自然地融入到与游客的交流中。适合旅游英语、旅游管理等专业1—2年级旅游英语相关课程教材，也适合作为导游行业人员英语自学或培训教材。本教材共设18个单元，基本上体现了涉外旅游岗位的工作流程，也涵盖了“吃、住、行、游、购、娱”等六大要素，并将海南特有社会文化、习俗风情、少数民族、饮食娱乐等地方特色的内容自然地融入到与游客的交流中。适合旅游英语、旅游管理等专业1—2年级旅游英语相关课程教材，也适合作为导游行业人员英语自学或培训教材。

Unit One Booking Tours
Unit Two Receiving Guests
Unit Three Hotel Check-in
Unit Four Making Travel Arrangements
Unit Five Making Small Talks
Unit Six Touring with Guests
Unit Seven Dining with Guests
Unit Eight Shopping with Guests
Unit Nine Recreational Activities
Unit Ten Dealing with Problems and Emergencies
Unit Eleven Handling Complaints
Unit Twelve Hainan Handicrafts， Products and Cuisine
Unit Thirteen Hainan Festivals and Customs
Unit Fourteen Ethnic Minorities of Hainan
Unit Fifteen Scenic Spots of Hainan
Unit Sixteen Ancient Relics of Hainan Island
Unit Seventeen Seeing Guests off
Unit Eighteen Inviting Guests to Return
Appendices
Keys to the Exercises